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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mykey Hilliard

Mykey Hilliard

July 18, 2025

5  out of  5
rating by Mykey Hilliard
"Want to give a special thanks to in incredible Lauren Stone who was extremely helpful in getting me the information I needed. I also want to shoutout Ta’Niah Wheeler for her being extremely meticulous and courteous when answering my questions."
We responded:
"Thank you, Mykey! I'm happy to hear that Lauren and Ta’Niah provided you with the assistance you needed. Our team is dedicated to offering meticulous and courteous service. If you have any more questions or need further assistance, feel free to reach out!"
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Diego Altamirano

July 18, 2025

5  out of  5
rating by Diego Altamirano
"Thank you Ta’Niah for helping me!"
We responded:
"Thank you, Diego! I'm happy to hear that Ta’Niah was able to assist you. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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A Nelson

July 17, 2025

5  out of  5
rating by A Nelson
"Mrs. Lauren answered all my questions. She helped with my life insurance, my car insurance, and my daughter's car insurance. She gave me information about the Drive Safe and Save app, how to keep driving safe and it would give my daughter a discount. I've been with this insurance company for over 20 years. The staff are very nice people, and they will help you by any means necessary, if one person doesn't know the answer, they will find someone who will. Thank you, Much Love, Mrs. Lauren"
We responded:
"Hello, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Lauren"
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Kendall Montgomery

July 16, 2025

5  out of  5
rating by Kendall Montgomery
"Wanda was very friendly and efficient in addressing my needs. Well done!"
We responded:
"Thank you, Kendall! I'm happy to hear that Wanda provided you with friendly and efficient service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Profile photo of Doris Lucila Elias Mendoza

Doris Lucila Elias Mendoza

July 15, 2025

5  out of  5
rating by Doris Lucila Elias Mendoza
"Very courteous good customer service"
We responded:
"Thank you, Doris, for your kind words! I'm happy to know you had a positive experience with our customer service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Juana

July 13, 2025

5  out of  5
rating by Juana
"Really nice lady! Wanda answered all my q questions."
We responded:
"Thank you for your review, Juana. I'm happy to hear that Wanda was able to assist you and answer all your questions. We appreciate your feedback and are here if you need anything else!"
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Jamie Meik

July 9, 2025

2  out of  5
rating by Jamie Meik
"I was a longtime customer but the level of service has severely declined over the last 5 years. I love Lauren but her office staff do not respond, are rude and do not handle tasks in a timely manner. I recently moved states, changed agencies and canceled my policy but I am still receiving notices that I haven’t paid my monthly premium and just received paperwork for a policy that was previously added back in April (it’s now July). IMO State Farm is not the best option anymore."
We responded:
"Jamie, thank you for sharing your experience. I'm truly sorry to hear about the issues you've faced with our office. Your feedback is important, and I want to ensure we address these concerns. Please reach out to our office directly so we can resolve any outstanding issues and improve our service. We’re here to help! "
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No Lemons

July 4, 2025

1  out of  5
rating by No Lemons
"They never wrote me back for a quote ;("
We responded:
"I'm sorry to hear about your experience with not receiving a quote. I want to ensure we address this promptly. Please reach out to our office directly, and I'll make sure we get this resolved for you. Your satisfaction is important to us."
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Jan Pflaum

June 25, 2025

5  out of  5
rating by Jan Pflaum
"Elyanna was great.. Very personable and knowledgeable... Enjoyed my experience with her... Jan Pflaum"
We responded:
"Thank you, Jan, for sharing your experience! I'm glad to hear that Elyanna made a positive impression with her personable and knowledgeable approach. We're grateful to have her on our team."
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katie brammer

June 13, 2025

5  out of  5
rating by katie brammer
"Joyce was very helpful and kind. I appreciate the service at this State Farm office."
We responded:
"Thank you, Katie! I'm happy to hear that Joyce provided you with helpful and kind service. We appreciate your feedback and are grateful for your support. If there's anything else we can do for you, just let us know!"
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Cathy Hazel

June 13, 2025

5  out of  5
rating by Cathy Hazel
"She went above and beyond to explain a billing issue with my policy. Very helpful!"
We responded:
"Thank you for your feedback, Cathy! I'm happy to hear that you found the explanation of your billing issue helpful. Our office is dedicated to providing clear and supportive service. If you have any more questions or need assistance, feel free to reach out anytime!"
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Coach Raptors

June 7, 2025

5  out of  5
rating by Coach Raptors
"Will be calling her for insurance. She is a delight. Wonderful human!"
We responded:
"Thank you! I'm happy to hear that you found our interaction delightful. Feel free to reach out anytime for your insurance needs. We’re here to help!"
Profile photo of Betty Davis

Betty Davis

June 6, 2025

5  out of  5
rating by Betty Davis
"Elyanna saved the day when I called in with a question about my next billing cycle for my annual home insurance. She was professional and knowledgeable and gave me exactly what I needed in a timely manner. She is an excellent ambassador for the office of Lauren Stone State Farm Insurance!"
We responded:
"Thank you for your review, Betty! I'm happy to hear that Elyanna was able to assist you effectively with your billing cycle question. Her professionalism and knowledge truly make her a valuable part of our team. We appreciate your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Trevor Richardson

Trevor Richardson

June 3, 2025

5  out of  5
rating by Trevor Richardson
"Jas"
We responded:
"Thank you, Trevor! I'm happy to see your 5-star rating. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Patti Bertwell

Patti Bertwell

June 3, 2025

5  out of  5
rating by Patti Bertwell
"I had accidentally paid one of my policies twice last month.Due to my monthly budget the extra amount was going to really cut into my finances. Thanks to Shayleen I was able to get a refund quickly. I so appreciate her help and continued follow up until this issue was resolved!"
We responded:
"Thank you for your review, Patti! I'm happy to hear that Shayleen was able to assist you promptly and ensure everything was sorted out with your policy. Your satisfaction is important to us, and we're here to help with any questions or needs you may have. Let us know if there's anything else we can do for you!"
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majae

June 2, 2025

5  out of  5
rating by majae
"Ta’Niah was absolutely great with answering all my questions & assisting me with the help I needed. Very appreciated!"
We responded:
"Thank you, Majae! I'm happy to hear that Ta’Niah was able to assist you effectively and answer all your questions. We appreciate your feedback and are here to help with any insurance needs you may have."
Profile photo of Deon'Tae Jones

Deon'Tae Jones

May 29, 2025

5  out of  5
rating by Deon'Tae Jones
"Ta’Niah was very helpful when assisting me today!"
We responded:
"Thank you, Deon'Tae, for sharing your experience! I'm glad to hear that Ta’Niah was able to assist you effectively. We appreciate your feedback and are here to help with any future needs!"
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Jameka Brown

May 29, 2025

5  out of  5
rating by Jameka Brown
"Ta’Niah did a great job assisting me today! She was very helpful and knowledgeable she made my experience today stress free and quick and easy!"
We responded:
"Thank you, Jameka, for sharing your experience! I'm glad to hear that Ta’Niah was able to assist you effectively and make your visit smooth and stress-free. We appreciate your feedback and are here to help with any future needs or questions you might have!"
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Mesha Loves Makeup

May 29, 2025

5  out of  5
rating by Mesha Loves Makeup
"Ta’Niah was very helpful with answering my questions today. Great customer service!"
We responded:
"Thank you, Mesha, for sharing your experience! I'm glad to hear that Ta’Niah was able to assist you with your questions. We appreciate your kind words about our customer service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Tim Miller

Tim Miller

May 28, 2025

5  out of  5
rating by Tim Miller
"I have been with Lauren Stone’s agency for nearly 13 years and have always been taken care of. Jas called me out of the blue last week to let me know about a bunch of discounts I was missing out on and is now saving me more than $400 per year. Thanks you!!!!"
We responded:
"Thank you, Tim, for your continued support over the past 13 years! I'm glad to hear that Jas reached out and helped you discover those discounts, saving you over $400 annually. Our team is always here to assist you with any questions or needs. Feel free to reach out anytime!"
Profile photo of Kyle Lee

Kyle Lee

May 23, 2025

5  out of  5
rating by Kyle Lee
"Ms. Joyce Stone was very helpful and efficient. When I had to add my son to the existing policy, she found way to save money by combining deals and finding multiple discounts. I appreciate her professionalism. Highly recommended."
We responded:
"Thank you, Kyle, for sharing your experience! I'm happy to hear that Joyce was able to assist you efficiently and find savings by combining deals and discounts. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Lyndsey Johnson

Lyndsey Johnson

May 23, 2025

5  out of  5
rating by Lyndsey Johnson
"Just renewed my auto insurance with Jas. I genuinely enjoyed our conversation AND she helped me with discounts for my upcoming premium. Being with other companies I can say I have had the best experience with State farm."
We responded:
"Thank you, Lyndsey, for sharing your experience! I'm glad to hear that Jas was able to assist you with your auto insurance renewal and find discounts for your premium. It's wonderful to know that you've had such a positive experience with us compared to other companies. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Brent Rudd

Brent Rudd

April 30, 2025

5  out of  5
rating by Brent Rudd
"I’m very comfortable to be signing up with State Farm. Wael Alamili was very professional and honest."
We responded:
"Thank you, Brent, for sharing your experience! I'm happy to know that you feel comfortable signing up with us. Wael's professionalism and honesty are truly valued, and I'm glad he could assist you!"
Profile photo of Cindy Oldham

Cindy Oldham

April 28, 2025

5  out of  5
rating by Cindy Oldham
"Shayleen is awesome!!!!!!!!!!!!!!!! Thank you for all you do!"
We responded:
"Thank you, Cindy! I'm so happy to hear that Shayleen has made such a positive impact. We appreciate your kind words and are here for any assistance you may need in the future."
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Tommy Fitzgerald

April 17, 2025

5  out of  5
rating by Tommy Fitzgerald
"Fast & easy."
We responded:
"Thank you, Tommy, for your feedback! I'm glad you found the process fast and easy!"